D&S South East Ltd - Complaints

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website

http://www.disputeresolutionombudsman.org
/which-trusted-traders-partnership




Oast Cottage, 79 Mill Street
East Malling, Kent  ME19 6BU

Tel : 01732 848019   
info@dandssoutheastltd.co.uk

Limited Company No.10086573
VAT Registered No.132266144
The Property Care Experts cover the South East including Kent, Surrey and Sussex ;

Ashford Aylesford Birchington Broadstairs Canterbury Chatham Cranbrook Dartford Deal Dover Edenbridge Faversham Folkestone Fordwich Gillingham Gravesend Greenhithe Herne Bay Hythe Lydd Maidstone Margate New Romney Paddock Wood Queenborough Ramsgate Rochester Sandwich Sevenoaks Sheerness Sittingbourne Snodland Southborough Stansted Strood Swanley Swanscombe Tenterden Tonbridge Tunbridge Wells Walmer West Malling Westerham Westgate on Sea Whitstable and all local areas.